Returns & Exchanges
We want you to love your new wearable selfcare. So every order comes with our 60 Day Risk Free Trial: wash it, wear it, and try it for 60 days. Not for you? Send it back for a full refund.
60 Day Risk Free Trial
Trial window: You have 60 days from receiving your order to decide. Wear your pieces as you normally would. We ask only that they come back clean and in good condition.
What to include when requesting a return:
- Your order number
- A list of the items you’d like to return
- The reason for your return (feel free to include a picture if it helps!)
How to return your items:
- Send an email to our customer care team at bonjour@elastiqueathletics.com with the information above.
- They’ll process your request and send you a return shipping label by email. A $15 return shipping fee will be deducted from your refund.
- Drop off your package at any post office.
- Once we receive your return, our team will check it over and process your full refund promptly.
Free exchange
Not sure about sizing the first time? We’re shoppers too. Email bonjour@elastiqueathletics.com within your 60 day trial to coordinate a free exchange. All exchanges within the continental U.S. are on us.
Something to note
If you are outside the continental U.S., you will be responsible for covering the return and exchange shipping fees.
Last Chance and archive items are final sale and not eligible for returns or exchanges. These pieces are in limited supply and won’t be restocked, which is what lets us offer them at that price.
Merci & happy shopping!